Reviews
Customer Feedback: At the Heart of Our Service
On our reviews page, we’re proud to share reflections from those who have experienced our services firsthand. It is their insights and testimonials that help shape our commitment to excellence. The satisfaction and trust of our clients are what motivate us to consistently deliver the highest level of service in all our restoration projects.
Dave and his team are professional and dedicated to providing excellent customer support for their clients. We used their company for flooring, painting, plumbing and we also needed electrical work done. They are so well organized and cleaned up after each job. They were there every step of the way to help customize our needs, we never felt like we were rushed into making decisions and that is a huge plus in customer care, for me personally. Once the job was completed, they came back to check on everything to make sure we were satisfied. Dave even stopped by to help move some stuff that was not in our contract. He is an all around good guy and he works with the best team. They care about providing excellent service and ensuring that their customer is taken care of, you don't find that these days. I highly recommend Dave and his team.
David and his team were top notch! I recommend All Dry Services without pause. They were on time, took care of our situation promptly, helped us out dealing with the insurance company, and cleaned up perfectly. If I were able to give more than 5 stars, I'd give 10+. Thank you David and Team. You will definitely be our first call for any household work needed.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Flood restoration, Mold inspection, Flood cleanup, Water removal, Water damage-related cleanup & repair, Mold cleaning, Water damage-related mold removal
We had a pipe burst in our basement on Christmas Day. I had called another service who never even acknowledged my call. I found All-Dry via google search and David called me back within less than 5 minutes of my leaving him a message and was out here the next day and cleanup began immediately after that. He and his staff were not only experts, they were professional, friendly, honest and very understanding during what was a very stressful process for us. They did amazing work and we plan on using them again within the next few months for other work we want done in our house. His quotes are more than reasonable and knowing the work that they do now, we have every faith that the next jobs they complete for us will be just as incredible! I highly recommend this company for ANYTHING you need done.
I highly recommend All Dry Services. All Dry Services, especially Dave, responded quickly to an emergency we had at one of our rental properties. When a previous contractor abandoned us, leaving us with a demolished bathroom, Dave immediately gave us a quote to finish the job and got on it quickly. If he was not able to answer his phone, he got back to me within the hour; he is a good communicator, related well with the insurance company, and is honest. We certainly will use his service again. Without reservation, I highly recommend Dave and All Dry Services.
We are currently using All dry and in constant contact with David. I called him at 7am and he was at our house with a crew by 9am. He is so well versed in dealing with insurance companies and helps explain the entire process. We have had a great experience this far with All Dry during a really crummy water situation.
Our Approach to Customer Service
Understanding our customers’ needs and exceeding their expectations is the cornerstone of our approach to service. Through open communication, professionalism, and a commitment to quality, we strive to ensure each customer’s experience is positive and satisfactory. Our team values the trust placed in us during what is often a difficult time for our clients, and we’re dedicated to making the restoration process as smooth and efficient as possible.
Continuous Improvement Through Reviews
Customer reviews are instrumental in our ongoing efforts to improve and refine our services. They provide us with direct insights into what we’re doing right and where we can make enhancements. Whether it’s a suggestion for improving our response times, feedback on our technicians’ professionalism, or praise for a job well done, we take every piece of feedback seriously. By listening to our customers, we continue to evolve and adapt our services to better meet their needs.
Building Trust One Review at a Time
Trust is the foundation of any service-based business, and we understand that this can only be built over time by consistently delivering on our promises. Through our customers’ reviews, we aim to demonstrate our commitment to reliability, quality, and customer care. Each review is a story of a challenge faced and a solution provided, showcasing our continual commitment to serving our community with integrity and expertise.
We appreciate every customer who takes the time to share their experience with us. Our team is ready to provide the same high level of service and commitment to satisfaction that has been highlighted by our valued clients.